Privacy Policy

Welcome to LexiBot! Your privacy is critically important to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website at www.lexibot.me or use our services. By using our website or services, you agree to the practices described in this Privacy Policy.

1. Who We Are

www.lexibot.me (“we,” “our,” or “us”) is an online platform dedicated to providing IELTS preparation resources and AI-based grading services. Our mission is to help users improve their IELTS writing and speaking skills. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services. If you have any questions, you can contact us at support@lexibot.me.

2. Information We Collect

We may collect the following types of personal information:

• Direct Information: Name, email address, account details, comments, and any other data you provide voluntarily.
• Automatically Collected Data: IP address, browser type, operating system, referring URLs, usage data, and cookies.

3. Purpose of Collecting Information

We collect and use your personal information for the following purposes:

1. To provide and operate our website and services.
2. To improve user experience by analyzing trends and behavior.
3. To communicate updates, promotional offers, or respond to inquiries.
4. To ensure compliance with legal obligations and maintain website security.
5. To personalize your experience on our website.

4. Your Rights and Choices

You have rights regarding your personal data, including:

• Access and Portability: You can request an exported file of the personal data we hold about you.
• Correction and Deletion: You can ask us to correct or delete any data, except where we are required by law to retain it.
• Opt-Out: You may opt out of receiving promotional emails by following the instructions in the email or by contacting us at support@lexibot.me. You may also disable cookies in your browser settings.

5. Cookies

We use cookies to enhance your experience. You can manage your cookie preferences in your browser settings. The types of cookies we use include:

• Essential Cookies: Necessary for website functionality.
• Analytical Cookies: To analyze website traffic and improve user experience.
• Functional Cookies: To remember user preferences and improve navigation.

6. Sharing Your Data

We may share your data with the following entities:

• Service Providers: To facilitate website operations (e.g., hosting services, email systems).
• Legal Obligations: To comply with laws or respond to lawful requests.
• Spam Detection Services: Visitor comments may be checked through an automated spam detection service.

We do not sell or rent your personal information.

7. Embedded Content and Third-Party Links

Articles on our website may include embedded content (e.g., videos, images). These third-party services may collect data about you independently. We recommend reviewing their privacy policies.

8. Data Retention

We retain your data for as long as necessary for the purposes outlined in this policy or as required by law.

• Comments: Retained indefinitely unless you request deletion.
• User Accounts: Retained as long as the account is active. Deleted upon request or after prolonged inactivity.

9. Data Storage Location

Your data may be stored and processed in Vietnam, where we are based. We comply with Vietnamese privacy laws and international privacy regulations where applicable, including GDPR and CCPA, to ensure your data is handled securely.

10. Data Security

We implement reasonable security measures to protect your data. However, no system is entirely secure. You use our website at your own risk.

11. International Data Transfers

As a Vietnam-based business, your data may be processed and stored in Vietnam or other countries. By using our services, you consent to this transfer. We aim to comply with all relevant global privacy standards to protect your information.

12. Children’s Privacy

Our services are not intended for individuals under 13 years old. We do not knowingly collect data from children.

13. Updates to This Privacy Policy

We may modify this Privacy Policy to reflect changes in our practices or applicable laws. Updates will be posted on this page with a revised date.

14. Opt-Out and Do Not Track

You can opt out of targeted advertising by managing your cookies or disabling ads through browser settings.
We honor “Do Not Track” requests as required by applicable law.

15. Contact Us

If you have questions about this Privacy Policy or your personal data, please contact us at: support@lexibot.me

16. Governing Law

This Privacy Policy is governed by the laws of Vietnam. For users located outside of Vietnam, we comply with international privacy regulations as applicable. Any disputes shall be resolved under the jurisdiction of Vietnamese courts.